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This is my pledge of service in marketing your home.
1. Business Practices:
- Keep all aspects of the transaction
confidential.
- Return client calls within four
hours or less.
- Solicit management assistance
immediately if a problem develops in any part of the transaction.
2. Marketing:
- Provide a written marketing plan,
including a schedule of Open Houses.
- Prepare a comparable market analysis
showing similar properties in the same area that are currently on the
market, and those recently sold.
3. Processing the Listing — the first 24
hours:
- Take photos of property.
- Submit listing and photos to MLS web
site.
- Place listing and photos on my
personal web site.
- Send listing and photos to other
agents for placing on their web sites.
- Arrange for a sign to be placed on
the property.
- Put a lock box in place.
4. Servicing the Listing
- Call Clients each week with a
complete update.
- Personally host all Broker Open
Houses.
- Call Clients after each Broker Open
to provide feedback.
- Place ads in newspapers regarding
the property.
- Mail "Just Listed/Open House" post
cards to surrounding neighborhood.
- Schedule a monthly appointment with
Clients to review and update the marketing plan, update the comparable
market data and discuss positioning with respect to the price.
5. Service to Clients during the negotiation
of an offer:
- Present all offers and counteroffers
in person.
- Call or email Clients at least once
a day to keep them informed.
- Personally deliver all executed
documents whenever possible.
- Provide copies of all documents to
Clients as soon as possible after signing.
6. Service to Clients while the property is
under sales contract:
- Instruct the title company to open
escrow and to keep agents informed of all transaction activity.
- Deliver transaction documents to
Clients personally whenever possible. Review documents with Clients, obtain
signatures and return to escrow as soon as possible.
- Monitor Buyer's deposit of funds.
- Monitor transaction for timely
completion of all contingencies.
- Contact Clients to arrange for all
inspections.
- Assist Clients in obtaining
estimates for repairs, as necessary.
- Monitor status of Buyer's loan and
report to Client.
- Monitor status of Buyer's fire
insurance.
- Coordinate closing logistics.
- Monitor date and time of Buyers
signing of final documents.
- Attend closing with Clients
- Personally inform Clients when sale
is recorded.
- Transfer keys and garage door
openers from Clients to Buyers.
- Follow up with Clients to make sure
they received all final documents.
I look forward to fulfilling my marketing
pledge to you!
Cordially,
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